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Return Policy

Our greatest goal is to serve our amazing customers and to do everything we can to make sure you’re happy with your purchase, If not please send it back to us!

 

Our Return Policy:

 

  • Please note we cannot issue refunds for returned items, Items can only be returned for store credit.
  • All items must be returned and received to Simply Country Chic within 14 days from the original purchase date. No returns will be accepted after 14 days from the original purchase date. No exceptions will be made.
  • The FOLLOWING items are FINAL SALE and cannot be returned to us: Clearance items, Holiday Items, Jewelry, Sunglasses, Leggings, Hats, Scarves and Gift Cards.
  • All returned items MUST have original tags on them. Returned items MUST be unworn and unwashed; any stains, spills, or odors (including deodorant, pet hair, cigarette smoke, make up, perfume, etc.) will deem the item ineligible for return and will be shipped back to you at an extra cost.
  • Shoes MUST be returned in the original shoe box in undamaged condition, we suggest putting the shoe box inside another box to protect the original shoe box.
  • You the customer are responsible for the shipping and handling of the returned item(s), original and return shipping fees are non-refundable.
  • If we deem an item as non-refundable, we will ship it back to you at additional cost.
  • Simply Country Chic cannot be responsible for damages caused by incorrect sizing or improper care and handling.

 

How to start a Return:

 

  •  To start a return for store credit, please fill out the return form that was included in with your order and make sure the item(s) meet the criteria above.
  • For item(s) being returned to us by mail, we suggest using a reputable carrier (USPS, UPS or FedEx) along with having a tracking number. As we are not responsible for items that are lost while in transit to us.
  • Please send item(s) to:

              Simply Country Chic

              402 South Main St.

              Anderson, SC 29264

  • Returns will be processed within 1-3 business days of receiving the item(s), shipping charges are non-refundable.
  • If you have any other question, please feel free to contact us by phone or email:

             [email protected]

             Store Number 864-712-9565

 

Exchanges:

 Due to limited quantities, we do not offer formal exchanges. If you need a different size/color. We suggest that you repurchase the item you are interested in (before it sells out, since we keep a small stock in size and color of our items). We will then issue store credit for the returned item as soon as we receive it.